PURE . NATURAL . AUTHENTIC
Refund &
Return Policy
Your satisfaction matters to us.
Simple, transparent and hassle-free returns
within 3 days of delivery.
Return Window
3 Days
After Delivery
Refund Method
UPI/ Bank Transfer
Return Required
Product Must
Be Returned
Refund Processing
Within 7
Business Days
OUR RETURN PROCESS
Submit Request
Raise your return request
within 3 days of delivery
via email.
Product Review
Our team will review
your request and
provide instructions.
Refund Approved
Once we receive and
inspect the product, your
refund will be approved.
Return Product
Pack the product securely
and return it to us as
per the instructions.
Money Returned
The refund will be
processed to your original
payment method.
ELIGIBLE FOR REFUND/RETURN
- Wrong product received
- Product not delivered
- Double payment for the same order
- Damaged product on delivery
- Payment or technical issues during order
- Any other genuine issue as approved by our team
NOT ELIGIBLE FOR REFUND/RETURN
- Retum request made after 3 days of delivery
- Used or opened products
- Missing original packaging or labels
- Product damaged due to customer handling
- Change of mind after purchase
IMPORTANT NOTES
The product must be returned in original condition and packaging.
We may request product photos or videos to verify the issue before approval.
Return shipping cost (if any) will be informed during the return process.
FREQUENTLY ASKED QUESTIONS
How many days do I have to return a product?
You can raise a return request within 3 days of delivery.
When will I get my refund?
Once your return is approved, the refund will be processed within 7 business days.
How will I receive my refund?
You will receive the refund through your original payment method or via bank transfer.